Despite exploring various resources like YouTube, online courses, and Ivy League education, the gap between his military experience and the needs of a business operator remained unbridged.

This disconnect was hindering the success of his business, as he struggled to transition from a sales role to an operational one.Our approach with Yoon was multifaceted.

First, we focused on developing his operational mindset.

This meant shifting from a purely sales-oriented perspective to understanding the broader aspects of business operations.

We guided him through the nuances of effective team communication, especially in situations where performance was lagging.

Our training included practical strategies on how to motivate and manage a team, how and when to make tough decisions like firing, and how to set the right expectations during the hiring process.

Additionally, we addressed the vital aspect of ramp-up periods for new hires, ensuring Yoon had a clear understanding of how to integrate new team members effectively.

Our comprehensive guidance helped Yoon develop the skills necessary to operate his business successfully, leading to a positive return on investment and a more efficient, goal-oriented operation.

By working closely with Yoon, we transformed his approach to business operations.

He learned to work "on" the business rather than "in" it, allowing him to meet deadlines and achieve goals more effectively.

This shift not only improved his business's operational efficiency but also enhanced his leadership skills, positioning him for continued success in his post-military career.